Fmx bd com Privacy Policy — Data Protection Policy

1 Introduction to Roles and Policies

Fmx bd com (referred to herein as "we", "the platform", or "fmxbdcom.net") is a trusted online gaming platform in Bangladesh. Our Privacy Policy is our commitment to transparency — this document clearly outlines what information we collect, why we collect it, and how we use and protect it.

By opening an account, playing games, making transactions, or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.

The fmx bd com Privacy Policy has been developed in accordance with applicable data protection laws in Bangladesh and international standards. We believe that every user's personal data is their own asset — and safeguarding that asset is our primary responsibility.

2 What Types of Information We Collect

Under the fmx bd com Privacy Policy, we collect the following categories of information:

We never unnecessarily collect your national ID number, passport number, or full bank account details. Only the minimum required documents may be requested as part of the KYC verification process.

3 How Information Is Collected

Under the fmx bd com Privacy Policy, we collect information through several methods:

• Directly Provided Information: Information you provide when filling out the registration form, updating your profile, or submitting KYC documents
• Automatically Collected: Technical information is automatically collected from your device and browser while you use the platform
• Cookies & Tracking: Cookies are used on the website and app to personalize the user experience
• Payment Processing: Necessary financial details are collected when processing transactions via bKash, Nagad, or Rocket
• Third-Party Verification: Information may be collected from authorized verification services for identity verification purposes
• Support Contact: Conversations with the support team via live chat or email are recorded

4 How Your Information Is Used

Information collected under the fmx bd com Privacy Policy is used for the following purposes:

• To create, manage, and secure your account
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses, promotions, and personalized offers
• To prevent fraud, money laundering, and illegal activities
• To meet legal obligations and maintain compliance with regulatory bodies
• To continuously improve the platform's services, games, and user experience
• To send important updates, security alerts, and promotional messages
• To ensure responsible gaming and monitor the risk of addiction
• To analyze support history and improve the quality of customer service

We never sell your data to third parties for marketing purposes. No data is used in violation of this Privacy Policy.

5 Is Information Shared with Third Parties

A core principle of the fmx bd com Privacy Policy is that we never sell your data. However, limited information may be shared in specific circumstances:

• Payment Processors: Only the information required to process transactions is shared with bKash, Nagad, and Rocket
• Game Providers: Minimum necessary data may be used when playing games on third-party game platforms
• Legal authorities: Data disclosure may be legally required under Bangladesh law in response to a court order or government investigation
• Identity Verification Services: Limited data is shared with approved verification providers as part of the KYC process
• Fraud Prevention: Information on suspicious activity may be reviewed with cybersecurity experts

6 Data Protection Measures

Fmx bd com uses industry-leading technology and methods to protect your data. Our Privacy Policy ensures that every piece of your information is stored with the highest level of security:

7 Cookies & Tracking Policy

As part of the fmx bd com Privacy Policy, we use various types of cookies on our website and app. Cookies are small digital files stored in your browser.

• Essential cookies: Maintaining login sessions and ensuring security — the platform cannot function without these
• Functional Cookies: Used to remember your preferences (language, theme)
• Analytics Cookies: Collects platform usage statistics to help improve our services
• Marketing Cookies: For displaying relevant ads — you can disable this at any time

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit some features of the platform.

8 Your rights

Under the fmx bd com Privacy Policy, you have the following rights over your personal data:

• Right to Access: You may request to know what information we hold about you
• Right to Rectification: You may request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain conditions
• Right to Restrict Processing: You may request that the use of your data be limited in specific circumstances
• Right to Portability: You may request a copy of your data in a structured format
• Right to object: You may object to the use of your data for specific purposes
• Right to Withdraw Consent: You can opt out of marketing communications at any time

To exercise any of these rights, please contact our support team. We aim to respond within 7 business days.

9 Data Retention Period

Under the fmx bd com Privacy Policy, we do not retain any data longer than necessary:

• Active Account Data: Retained for as long as the account remains active
• Financial transaction records: Retained for a minimum of 5 years in accordance with legal obligations
• Closed Account Data: Necessary data may be retained for up to 2 years after account closure
• KYC documents: May be retained for up to 7 years if required by law
• Support Conversations: Retained for up to 1 year for quality improvement
• Cookies & Session Data: Automatically deleted after the session ends or upon reaching the set expiry period

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

10 Privacy Policy Updates

Fmx bd com reserves the right to update its Privacy Policy from time to time. For any significant changes, we will take the following steps:

• A clear notice will be displayed on the platform
• Notifications will be sent to your registered email or mobile number
• The date of any changes will be updated at the top of this page
• Re-consent will be obtained for any significant changes

Continued use of the platform after updated policies are published will be considered acceptance of the new terms. If you do not agree with the policy, you always have the option to close your account.